Experience: Minimum 03 years of relevant experience
Education: BSCS or Equivalent

📝 Job Description

The Application Support Executive will be responsible for providing application support, troubleshooting technical issues, monitoring application performance, and ensuring the smooth operation of business applications. The role involves coordinating with relevant teams to resolve incidents, maintain system availability, and support users in day-to-day application-related matters.

🎯 Key Responsibilities

• Provide technical and application support to end users.
• Troubleshoot and resolve application-related issues and incidents.
• Monitor application performance and system availability.
• Coordinate with IT and relevant business teams for issue resolution.
• Identify recurring issues and assist in implementing corrective solutions.
• Maintain proper documentation of incidents, resolutions, and support activities.
• Assist with application testing, updates, and system enhancements.
• Ensure timely resolution of support requests in accordance with organizational procedures.

🎓 Eligibility Criteria

• Education: BSCS or equivalent qualification.
• Experience: Minimum 03 years of relevant experience in application support or a related IT role.
• Strong troubleshooting, analytical, communication, and problem-solving skills are preferred.

🔎 Source: Official Careers Portal
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