Reports To: Chief Technology Officer
Experience: 2–5 Years
Education: Bachelor’s or Master’s degree in Computer Science, IT, AI Engineering, Data Science, or a related field

About the Role

PMIC is looking for an experienced and motivated Assistant Manager – Information Technology to manage and support the organization’s IT infrastructure while contributing to the design and implementation of AI-powered solutions.

The ideal candidate should have expertise in systems, networks, cloud technologies, cybersecurity, end-user support, AI, automation, APIs, and solution development.

Key Responsibilities

• Manage daily IT operations, including servers, networks, devices, software, email, storage, and backups.
• Evaluate emerging AI, automation, and cloud technologies to identify business improvement opportunities.
• Gather requirements and develop practical AI solutions, automations, assistants, and proof-of-concepts.
• Design, test, deploy, and maintain AI solutions such as chatbots, knowledge assistants, and automated workflows.
• Integrate AI solutions with APIs, databases, and existing systems while ensuring security and reliability.
• Support the CTO with AI integration and IT projects, including development, testing, documentation, and deployment.

Technical Competencies

• Experience managing IT infrastructure, security, backups, and databases.
• Knowledge of Python, PowerShell, JavaScript, APIs, and Git.
• Understanding of Generative AI, LLMs, RAG, and prompt engineering.
• Experience with Office 365, Active Directory, Windows Server, and cloud technologies.
• Familiarity with IT operations and asset management.

Behavioral Competencies

• Strong problem-solving and analytical skills.
• Proactive, reliable, and detail-oriented approach.
• Effective communication with both technical and non-technical teams.
• Strong planning and time-management skills.
• Team-oriented and service-focused mindset.

🔎 Source: Official Careers Portal
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