Senior Application Support Executive

🎓 Education: BSCS / BS (Information Technology) / BE (Computer Engineering or Information Engineering)
💼 Experience: Minimum 3 years of relevant experience

Job Overview

Indus Hospital & Health Network is seeking an experienced Senior Application Support Executive to manage and support critical hospital applications, ensuring seamless performance of the Hospital Management Information System (HMIS), ERP, database systems, and related healthcare applications. The selected candidate will play a key role in application development, maintenance, troubleshooting, and backend support while ensuring high system availability for end-users.

Key Responsibilities

• Oversee the complete application development lifecycle, including design, development, testing, deployment, and debugging.
• Provide application and backend support for HMIS, Triage, Patient Flow, ERP, and Database Systems.
• Coordinate with internal teams and external vendors for system development, implementation, and integration.
• Ensure application architecture, security, scalability, and performance meet organizational requirements.
• Support HMIS modules, including patient management, billing, and clinical information systems.
• Manage backend databases and integration technologies to maintain smooth system operations.
• Troubleshoot application issues and resolve end-user queries efficiently.
• Monitor application performance and recommend improvements for reliability and efficiency.
• Ensure uninterrupted availability of hospital information systems across departments.

Required Skills

• Strong knowledge of Hospital Management Information Systems (HMIS).
• Experience with ERP applications and backend database management.
• Understanding of application architecture, system integration, and security.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and stakeholder coordination abilities.

Important Note

Indus Hospital & Health Network maintains a strict zero-tolerance policy towards Sexual Exploitation and Abuse (SEA). All shortlisted candidates will undergo comprehensive background verification and screening as part of the recruitment process.

🔎 Source: Official Careers Portal
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