- LocationKarachi, Sindh
- Job typeFull-Time
- CategoryIT Support & Operations
- Experience3 Years
- Posted
- Last date to apply
The closing date for this job has passed. See similar open jobs.
Job description
🎓 Qualification: Bachelor's Degree in Information Technology, Computer Science, or a related discipline
💼 Experience: 1–3 Years
We are seeking a motivated System Support Executive - IT to provide reliable technical support and ensure the smooth operation of the organization's IT infrastructure. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and network issues while delivering excellent user support.
Key Responsibilities
- Provide first-level technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain Windows operating systems, business applications, and antivirus software.
- Diagnose and resolve hardware, software, network, and connectivity issues.
- Create and manage user accounts, email accounts, and access permissions.
- Monitor and maintain LAN, Wi-Fi, internet connectivity, and shared network resources.
- Install, configure, and deploy new computer systems and IT hardware.
- Perform routine system maintenance, software updates, and security patch management.
- Maintain records of IT assets, software licenses, and related inventory.
- Support data backup, restoration, and disaster recovery activities.
- Escalate complex technical issues to senior IT personnel or external vendors when required.
- Document technical issues, solutions, and system configurations accurately.
- Ensure compliance with organizational IT policies, cybersecurity standards, and data protection practices.
- Assist end users by providing guidance and basic training on IT systems and software.
Required Skills
- Technical troubleshooting and problem-solving
- Windows operating systems administration
- Hardware and software installation
- LAN, Wi-Fi, and network support
- Microsoft Office and business applications
- User account and email management
- IT asset management
- Data backup and recovery
- Basic cybersecurity awareness
- Strong communication and customer service skills
- Documentation and reporting
- Teamwork and time management
🔎 Source: Official Careers Portal
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